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Accounts

Get help with logging in, passwords, and account settings.

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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

74913 Views

9 replies

2 likes

Account
Login
  • 74913 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

642417 Views

13 replies

4 likes

Account
  • 642417 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

716199 Views

18 replies

29 likes

  • 716199 Views
  • 18 replies
  • 29 likes

Trying to remove Account Manager

We signed up for Spotify a long time ago. I'm pretty sure I deleted the plan manager account. But it's still visible and I can't get find an email related to the account. I'm trying to move the plan under my active account. When I go to sign in to wh...

Visitor

We signed up for Spotify a long time ago. I'm pretty sure I deleted the plan manager account. But it's still visible and I can't get find an email related to the account. I'm trying to move the plan ...

13 Views

0 replies

0 likes

Account
  • 13 Views
  • 0 replies
  • 0 likes

Superuser Contribution TENGO UNA CUENTA MEDIO ACTIVA Y OTRA ACTIVA

Tengo una cuenta de correo activa y hace poco eliminé otra cuenta que tenia anteriormente, ahora que quiero cambiar de la cuenta activa a la cuenta que habia eliminado intento entrar con la que habia eliminado y por un lado me dice "no asociado a nin...

Visitor

Tengo una cuenta de correo activa y hace poco eliminé otra cuenta que tenia anteriormente, ahora que quiero cambiar de la cuenta activa a la cuenta que habia eliminado intento entrar con la que habia...

Joan

Moderator

34 Views

1 replies

0 likes

Account
  • 34 Views
  • 1 replies
  • 0 likes

Someone has been accessing my Account on my television at the nursing homes where I used to live.

PlanFree/PremiumCountryUnited States DeviceRoku 32” Television Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I still use my account, when I tried to change my password, neither my new password, nor my former pass...

Visitor

Plan Free/Premium Country United States  Device Roku 32” Television  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I still us...

Jose_M

Spotify Star

39 Views

1 replies

0 likes

Free
  • 39 Views
  • 1 replies
  • 0 likes

Help regarding premium plan

Hello,I bought the premium duo plan, but it opened into a new account instead of the one that I am used to using for the last few years...... I found out that even tho i use the game email for example "**bleep**", it opens a different account dependi...

Casual Listener

Hello, I bought the premium duo plan, but it opened into a new account instead of the one that I am used to using for the last few years...... I found out that even tho i use the game email  fo...

Luffy_Senpai

Casual Listener

73 Views

4 replies

0 likes

Account
Login
Premium
  • 73 Views
  • 4 replies
  • 0 likes

Lost all playlists & library after account recovery

PlanPremiumOperating SystemIOS My Question or IssueHi everyone, I’ve been a Premium user for years. Recently my account was compromised — I saw a suspicious login from Mongolia, immediately changed my password, kept using my account and then a few ho...

Casual Listener

Plan Premium Operating System IOS   My Question or Issue Hi everyone,   I’ve been a Premium user for years. Recently my account was compromised — I saw a suspicious login from Mongo...

63 Views

0 replies

0 likes

Account
Premium
Security
  • 63 Views
  • 0 replies
  • 0 likes

separation of family and friends account

I am trying to start a new spotify account with all my saved music from my old account PlanPremium CountryUSA DeviceMotorolaOperating System Windows 11 My Question or IssueIssue

Visitor

I am trying to start a new spotify account with all my saved music from my old account  Plan Premium   Country USA     Device Motorola Operating System  Windows 11...

AdamDamon

Spotify Star

93 Views

1 replies

0 likes

Account
Subscription
  • 93 Views
  • 1 replies
  • 0 likes

Couldn't cancel free subscription in time

PlanFree/PremiumCountry England Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCouldn't cancel free subscription due to being in hospital for 4 months and 5 weeks o...

Visitor

  Plan Free/Premium Country England    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Ques...

ribezaz

Spotify Star

50 Views

1 replies

1 likes

Subscription
  • 50 Views
  • 1 replies
  • 1 likes

Solved!! Lossless and lost in Australia

As an Australian premium subscriber (who goes in an out of various streaming platforms) I am looking forward very much to having access to the Lossless option for my hifi at home. I am suffering from FOMO currently and think that this will be the ici...

Casual Listener

As an Australian premium subscriber (who goes in an out of various streaming platforms) I am looking forward very much to having access to the Lossless option for my hifi at home.  I am sufferin...

Billy-J

Spotify Star

526 Views

3 replies

0 likes

lossless
  • 526 Views
  • 3 replies
  • 0 likes

Tengo problemas con la apo

Hay una canción que no me reproduce, me la envían amigos y mi cuenta nunca la reproduce. Ayuda con esto o cancelo el plan bezame de Manuel turizo

Visitor

Hay una canción que no me reproduce, me la envían amigos y mi cuenta nunca la reproduce. Ayuda con esto o cancelo el plan  bezame de Manuel turizo 

Billy-J

Spotify Star

80 Views

1 replies

0 likes

  • 80 Views
  • 1 replies
  • 0 likes

Family Account

Hallo,wir würden gerne innerhalb unseres Familiengruppe den Hauptnutzer tauschen.Wie ist das möglich?VG Sabine

Newbie

Hallo, wir würden gerne innerhalb unseres Familiengruppe den Hauptnutzer tauschen. Wie ist das möglich? VG Sabine

Billy-J

Spotify Star

892 Views

1 replies

0 likes

Subscription
  • 892 Views
  • 1 replies
  • 0 likes

I can’t add log in methods

It’s not letting me add login methods in methods I can log in through my Google but it’s faulty. I want to add Apple and email and password but it’s not letting me. It looks like it’s going to go through and then it just takes me back to the starting...

Visitor

It’s not letting me add login methods in methods I can log in through my Google but it’s faulty. I want to add Apple and email and password but it’s not letting me. It looks like it’s going to go thr...

Billy-J

Spotify Star

74 Views

1 replies

0 likes

Account
Login
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset Password Email Not Working

PlanPremiumCountryUKDevice(iPhone 14) My Question or IssueThe forgot my password reset password does not trigger a reset email flow. So I can't login now that I can't remember my password. Tinpot

Visitor

Plan Premium Country UK Device (iPhone 14)     My Question or Issue The forgot my password reset password does not trigger a reset email flow. So I can't login now that I can't rem...

Yordan

Moderator

102 Views

1 replies

0 likes

Login
  • 102 Views
  • 1 replies
  • 0 likes

I can't disconnect my email

PlanFreeCountryTürkiyeDevice(Xiaomi redmi 12c)Operating System My Question or IssueI changed my phone and want to get my account from another phone.But when I oppened Spotify ı had sign with another mail not my main account.Shortly I deleted my accid...

Newbie

  Plan Free Country Türkiye Device (Xiaomi redmi 12c) Operating System   My Question or Issue I changed my phone and want to get my account from another phone.But when I oppened S...

Maxim

Spotify Star

102 Views

1 replies

0 likes

Account
Other
  • 102 Views
  • 1 replies
  • 0 likes

Update country / region

PlanPremiumCountrySet up in UK but now in UAE My Question or IssueI have recently purchased the family plan and am trying to invite my wife and kids - they are repeatedly receiving messages that address not found and they must be in the same region a...

Visitor

  Plan Premium Country Set up in UK but now in UAE     My Question or Issue I have recently purchased the family plan and am trying to invite my wife and kids - they are repeat...

Billy-J

Spotify Star

114 Views

1 replies

0 likes

Account
Premium
  • 114 Views
  • 1 replies
  • 0 likes

Other people listening on my account

PlanPremiumCountryNetherlandsDeviceDesktop appOperating SystemWindows 10 My Question or IssueWhen I play music or listen to a podcast on my desktop (through wifi), I see that other people/accounts are listening too (see photo's). Does this mean peopl...

Newbie

  Plan Premium Country Netherlands Device Desktop app Operating System Windows 10   My Question or Issue When I play music or listen to a podcast on my desktop (through wifi), I ...

MauriceMV

Spotify Star

229 Views

1 replies

0 likes

Account
Other
Premium
Security
  • 229 Views
  • 1 replies
  • 0 likes

I can't log in or sign up

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

117 Views

1 replies

0 likes

Account
  • 117 Views
  • 1 replies
  • 0 likes

Tailored ads turned off but still getting customized ads on podcasts

PlanPremiumCountryThe NetherlandsOperating SystemAndroid My Question or IssueI have all forms of ad customization turned off, but the dynamic ads I get on podcasts are still customized to my language. That is user information and should not be availa...

Newbie

Plan Premium Country The Netherlands Operating System Android   My Question or Issue I have all forms of ad customization turned off, but the dynamic ads I get on podcasts are still cust...

100 Views

0 replies

0 likes

Account
Other
Security
  • 100 Views
  • 0 replies
  • 0 likes

Solved!! Accidentally cancelled three month trial

PlanPremiumCountryUSADeviceiPhoneMy Question or IssueI signed up for the free trial on my phone and logged into my PC to start adding all of my favorite songs from Amazon Music over to Spotify for a playlist. I got a commercial and realized something...

Casual Listener

Plan Premium Country USA Device iPhone My Question or Issue I signed up for the free trial on my phone and logged into my PC to start adding all of my favorite songs from Amazon Music over to ...

MandyViolete

Casual Listener

273 Views

2 replies

1 likes

Premium
  • 273 Views
  • 2 replies
  • 1 likes

Lossless in the U.S. as of Sept 13???

I've just reactivated my premium subscription but I'm not seeing Lossless as an option under Media Quality. DeviceiPad Pro running on 18.6.2  

Newbie

I've just reactivated my premium subscription but I'm not seeing Lossless as an option under Media Quality.     Device iPad Pro running on 18.6.2    

MattSuda

Spotify Star

1124 Views

4 replies

0 likes

Premium
  • 1124 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Solved] Spotify does not change the country setting despite of all the measures.

I've followed the FAQ 100% precisely and accurately but poor Spotify does not change the account's country. The only thing changed is the language shown in the UI. EDIT: I didn't realize that the new billing date hasn't been changed yet, because Spot...

Newbie

I've followed the FAQ 100% precisely and accurately but poor Spotify does not change the account's country. The only thing changed is the language shown in the UI.   EDIT: I didn't realize tha...

Joan

Moderator

148 Views

1 replies

0 likes

Account
Premium
Subscription
  • 148 Views
  • 1 replies
  • 0 likes