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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150322 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138313 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11276 Views

1 replies

6 likes

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Spotify web player broken on firefox

I've cleared all cookies, cache, storage etc for spotify.comdisabled any plugin from running on the websiterebooted the pclogged in firefox (version ~108) with my username and passwordafter being logged in, I'm being redirected to the playeronly the ...

Casual Listener

I've cleared all cookies, cache, storage etc for spotify.com disabled any plugin from running on the website rebooted the pc logged in firefox (version ~108) with my username and password after b...

francesco9001

Casual Listener

995 Views

4 replies

0 likes

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local media files not playing

I have my entire CD library I encoded and use to play in iTunes. It is in my Windows "Media" folder. I can play files locally and use to be able to play them within spotify, but now they no longer are playing. Several of the albums are not in Spotify...

Regular

I have my entire CD library I encoded and use to play in iTunes. It is in my Windows "Media" folder. I can play files locally and use to be able to play them within spotify, but now they no longe...

penguinpages

Regular

341 Views

2 replies

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trouble in login in my windows

while login its showing ,a firewall may be blocking spotify .

Visitor

while login its showing ,a firewall may be blocking spotify .

kaworu_bloodpaw

Roadie

225 Views

1 replies

0 likes

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Superuser Contribution Spotify desktop app grayed out not playing after clicking spotify link

So, when I click an external link to play a song in spotify, It will open the webplayer first before sending it to the desktop app, but if the desktop app was already open and playing, it will cause the Song it was playing to stop, and the entire pla...

Casual Listener

So, when I click an external link to play a song in spotify, It will open the webplayer first before sending it to the desktop app, but if the desktop app was already open and playing, it will cause ...

Joan

Moderator

514 Views

3 replies

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accidentally added a bunch of songs to a playlist, no one sees them

I accidentally added my playlist (the angry birds theme, 8100 times) into a group playlist, and now it shows up for me, but no one else, and I wanna use the playlist, but not its almost all the angry birds theme song

Visitor

I accidentally added my playlist (the angry birds theme, 8100 times) into a group playlist, and now it shows up for me, but no one else, and I wanna use the playlist, but not its almost all the angry...

kaworu_bloodpaw

Roadie

751 Views

1 replies

0 likes

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Superuser Contribution I can't play songs from artist pages.

I have no problem playing anything from playlists, but songs do not work from any artist's page. Interestingly, it seems that if the song appears in one of my playlists, then it's able to play.I also have issues regarding connection with Discord, but...

Visitor

I have no problem playing anything from playlists, but songs do not work from any artist's page. Interestingly, it seems that if the song appears in one of my playlists, then it's able to play. I ...

Joan

Moderator

520 Views

3 replies

0 likes

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Play button on keyboard not working. Other buttons skip, volume, etc. work

Using Desktop app.Windows 10Logitech MX Keys keyboardThe pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable the keymapping in Chrome, disable the Spotify desktop overla...

Visitor

Using Desktop app. Windows 10 Logitech MX Keys keyboard The pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable...

dmac-ie

Music Fan

5493 Views

7 replies

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Premium user, webplayer at desktop (windows) keeps skipping songs

After clicking "play" on a playlist, it just skips through some songs after 1 second and then freezes. Only having this issue on the webplayer (I can't download the app on this desktop). Very frustrating and now I can't use it and play music while wo...

Visitor

After clicking "play" on a playlist, it just skips through some songs after 1 second and then freezes. Only having this issue on the webplayer (I can't download the app on this desktop). Very frustra...

kaworu_bloodpaw

Roadie

289 Views

1 replies

0 likes

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Superuser Contribution Spotify stoppt nach einem Song

Hallo zusammen, ich habe ein Problem mit Spotify auf dem Windows PC. Wenn ich diesen Starte, schalte ich Spotify eigentlich sofort an und höre den Song weiter den ich zuletzt gehört habe. Wenn dieser allerdings ein gestreamter Song ist, hört die Musi...

Newbie

Hallo zusammen, ich habe ein Problem mit Spotify auf dem Windows PC. Wenn ich diesen Starte, schalte ich Spotify eigentlich sofort an und höre den Song weiter den ich zuletzt gehört habe. Wen...

OscarDC

Moderator

4603 Views

1 replies

1 likes

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Windows app showing only "something went wrong", can't see content.

I tried uninstalling and installing the desktop app again, but the same error happens right after logging in. I can't see starting page or anything, only a dialog saying "something went wrong, try reloading the page" and the "reload page" button dism...

Regular

I tried uninstalling and installing the desktop app again, but the same error happens right after logging in. I can't see starting page or anything, only a dialog saying "something went wrong, try re...

kaworu_bloodpaw

Roadie

582 Views

6 replies

0 likes

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web player not playing after 10 seconds

currently using web player and it is skipping the first 4 songs of every playlist and then not playing any song for more than 10 seconds. Any advice?

Visitor

currently using web player and it is skipping the first 4 songs of every playlist and then not playing any song for more than 10 seconds. Any advice?

kaworu_bloodpaw

Roadie

556 Views

1 replies

0 likes

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Google Cast Speakers Missing in Desktop App's Device List

DeviceDesktop PCOperating SystemWindows 11My Question or IssueIn the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual speakers it comprises. (So that you can play on e.g., either "Be...

Casual Listener

Device Desktop PC Operating System Windows 11 My Question or Issue In the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual spe...

exmann

Music Fan

855 Views

3 replies

0 likes

Desktop
desktop app
device list
devices list
devices missing
google cast
Google Home
group
Groups
Nest
not showing
select another device
Speaker group
speaker groups
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Solved!!Superuser Contribution Huge empty space in "add to playlist" dropdown

PlanPremiumCountryGermanyDeviceMultiple Computers (Desktops & Laptops)Operating SystemWindows 10 & Windows 11 My Question or IssueI have this issue where i have a huge empty space in the dropdown menu when adding a song to playlist.I attached a scree...

Newbie

Plan Premium Country Germany Device Multiple Computers (Desktops & Laptops) Operating System Windows 10 & Windows 11   My Question or Issue I have this issue where i have a hug...

cmbnlover

Casual Listener

742 Views

2 replies

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Superuser Contribution Queue Issue

PlanPremiumCountryAustraliaDeviceSurface Laptop GoOperating SystemWindows 11 My Question or IssueThe songs are not queuing properly, when listening to an album and then adding another album to the queue - it won't allow for the remaining songs to be ...

Visitor

Plan Premium Country Australia Device Surface Laptop Go Operating System Windows 11   My Question or Issue The songs are not queuing properly, when listening to an album and then addin...

Joan

Moderator

729 Views

9 replies

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Solved!! GET request to sp://core-profile/v1/profiles failed with status code 500

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10.0.19045 Build 19045 My Question or IssueThe Spotify desktop application has not loaded for me today saying "Something went wrong" and "Try reloading the page". I tried logging out of all my a...

Regular

Plan Premium Country Canada Device PC Operating System Windows 10.0.19045 Build 19045   My Question or Issue The Spotify desktop application has not loaded for me today saying "Somethi...

dsherret

Regular

410 Views

1 replies

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Superuser Contribution Can't search for local songs and they are no longer integrated in the interface

My Question or IssueSearch no longer finds local songs and local songs aren't integrated so don't show up under artist or anything. Previously if Spotify had song but it wasn't available in your region due to licencing reasons it would be greyed out,...

Music Fan

My Question or Issue Search no longer finds local songs and local songs aren't integrated so don't show up under artist or anything.   Previously if Spotify had song but it wasn't available i...

unparagoned

Music Fan

386 Views

2 replies

0 likes

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Superuser Contribution Playlists background color

Hi everyone, and Happy New Year ! It took me a while to get used to the new Spotify UI on desktop, but I'm actually really liking it now ! When I create a playlist and upload a picture as my playlist cover, it puts a background color, according to th...

Roadie

Hi everyone, and Happy New Year !   It took me a while to get used to the new Spotify UI on desktop, but I'm actually really liking it now !   When I create a playlist and upload a pict...

kaworu_bloodpaw

Roadie

15878 Views

22 replies

0 likes

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Spotify for Windows stops updating to API after some time

PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 11 & 10 My Question or IssueI have tested this on 3 different Windows PC on my account as well as a completely different house, PC, network, and account.Upon starting Spotify for ...

Regular

Plan Premium Country United States Device Windows PC Operating System Windows 11 & 10   My Question or Issue I have tested this on 3 different Windows PC on my account as well as a...

439 Views

0 replies

0 likes

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Superuser Contribution Desktop app crashes a few times before running every time

PlanPremium Operating SystemWindows 10 My Question or Issue When launching the desktop app, the app will crash a few times when playing a song. After a few times, it'll run properly. I don't want to have to open it multiple times every time I want to...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue   When launching the desktop app, the app will crash a few times when playing a song. After a few times, it'll...

MihailY

Moderator

634 Views

5 replies

0 likes

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Superuser Contribution Connect stuttering when problem device isn't the one playing?

Hello,I am using a Win11 pc with a BT dongle in order to connect to my soundbar, which works well.I have a droid phone, which I sometimes use for volume control or skip on my pc as I am moving around the house for convenience, so I don't have to keep...

Visitor

Hello, I am using a Win11 pc with a BT dongle in order to connect to my soundbar, which works well. I have a droid phone, which I sometimes use for volume control or skip on my pc as I am moving ar...

Lyubka

Moderator

470 Views

4 replies

0 likes

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